Chill Wave Distribution

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Privacy Policy

Chillwave Distribution Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us or visit our website.

1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide Directly:

  • Name, email address, phone number, and company details when you contact us, place an order, or request a quote.

b. Information Collected Automatically:

  • IP address, browser type, and pages accessed on our website through cookies and similar technologies.

c. Transaction Information:

  • Order details, payment information, and delivery addresses.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders.
  • Respond to your inquiries and provide customer support.
  • Improve our website and services.
  • Send promotional and marketing materials, if you have opted in.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who assist in order processing, delivery, or IT support.
  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze website traffic. By using our site, you consent to our use of cookies. You can adjust your cookie preferences in your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of receiving marketing communications.
  • Restrict or object to data processing.

To exercise these rights, contact us at info@chillwavedistribution.com

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Thank you for trusting Chillwave Distribution Ltd with your personal information. Your privacy is important to us.